| You will come across many airline services offering | | | | offer 24x7 customer services, which is necessary for |
| business air charter travel services. The onus is on | | | | business air charter travel. Then, enquire about the |
| you to select the best one that meets your specific | | | | helpfulness of the customer service representatives |
| requirements. How would you do that? Seek answers | | | | and how well versed they are in working with VIPs. |
| to the following questions for business air charter | | | | The Fleet - |
| services providers whom you deem suitable for your | | | | Enquire about the aircrafts that the company |
| needs. | | | | operates. Enquire whether the company has its own |
| Safety record- | | | | aircraft of leased aircrafts. Enquire about the age of |
| Ask for the safety record data of any air charter | | | | the aircrafts and the fleet in general. There is nothing |
| service that you seek. You should take into account | | | | wrong with leased aircrafts, if they are managed |
| how many years the company is in business and how | | | | properly. Ask whether all aircrafts operate from one |
| many miles they have flown. In addition, enquire | | | | location or have a region wise access. |
| about the safety and security systems and | | | | Pricing - |
| procedures followed by them. You may also check | | | | Enquire about the pricing scheme. Negotiations are |
| out what kind of training the pilots receive... of course | | | | common in business air travel because competition is |
| you need to be educated for this! | | | | high in this arena. Ask specifically if the prices being |
| Customer Service - | | | | offered to you are fixed or whether you have the |
| Ask if the company would assign a dedicated | | | | liberty to negotiate. Also, enquire if extra fees are |
| representative for your company. Most companies | | | | charged in case of short notice bookings. |