| A supplementary and an additional division of the | | | | competition; improve business prospects by excellent |
| Indian Railways, Indian Railway Catering and Tourism | | | | public - private participation to exploit creation of |
| Corporation (IRCTC) take care of the catering, | | | | maximum resources. |
| tourism and online ticketing functions of the railways | | | | (5) Build powerful and decent work culture with the |
| at much affordable price. | | | | help of teamwork and enhance the reputation of |
| Initiated by the Ministry of Railways with the | | | | Indian Railways in the budding services sector. |
| fundamental aim of offering the complete food | | | | (6) Developing elevated and towering standards of |
| preparation and tourism movements of the railways | | | | trade ethics, superior administration and effectual |
| to an altogether new Corporation in order to give | | | | cost run measures. |
| professional touch and improve these facilities with | | | | IRCTC also make arrangements for charter trains |
| the contribution of public and private enterprises. A | | | | also, coaches as well in the normal trains for going to |
| self-motivated and a vibrant marketing approach in | | | | places of interest. All through this short period IRCTC |
| connection with public and private organizations, trip | | | | have been able to offer such conveniences to nearly |
| organizers, transporters, owner of the hotels and | | | | 50,000 people around the country. |
| local tour promoters was really put into practice. | | | | IRCTC Food Plazas has made further strategies to |
| Indian Railways matches worldwide standards in | | | | establish over 50 plus multi-cuisine food centers at |
| warmth, hospitality and catering sectors with facilities | | | | chief railway stations all over the nation all through |
| offered to approximately 13 million passengers each | | | | the existing year. The Food plazas will have up to |
| day. The only objective of IRCTC is to augment the | | | | date decor, air conditioned surroundings and 24 hour |
| standard of Catering, Hospitality and other facilities | | | | functioning to facilitate travelers with very reasonable |
| provided to the travelers commuting daily. | | | | and affordable prices. |
| Some of the aims of IRCTC: | | | | Call Center IRCTC has lately launched a Call Center. A |
| (1) to be very hospitable to the tourists with regular | | | | traveler can dial 139 from any place in the country |
| modernization through new technology and human | | | | and get the required information from the Indian |
| resource growth. | | | | Railways. |
| (2) Raise the manpower efficiency by getting more | | | | Numerous Services offered by them are: Catering, |
| efficiency in dealings and introducing novel promotion | | | | Online ticketing, Hospitality etc. |
| strategies. | | | | IRCTC has also initiated various things including |
| (3) Improve and strengthen catering facilities. | | | | e-ticket and mobile booking. In short it has brought |
| (4) Develop quarters where there is lot of | | | | major changes in the Indian Tourism Industry. |