| The sms sent to you would include Pnr number, seat | | | | which is being introduced in road transport industry. |
| number, from and to destination, departure time and | | | | The SMS service is added to the Any Where Any |
| date of the journey. At any time and from any | | | | Time Advance Reservation (AWATAR) system to |
| where a passenger can make a call and ask the | | | | augment comfort and convenience to the passenger, |
| travel agent to book the tickets. | | | | KSRTC Managing Director Gaurav Gupta told The |
| You have booked the KSRTC bus ticket to | | | | Hindu. |
| Bangalore through telephone and you are unsure | | | | Apart from providing the sms alert service, the |
| about the booking made by you. | | | | conductor of the bus will call the passenger at the |
| To overcome your problem, Ksrtc (Karnataka State | | | | departure time of the bus if he or she does not |
| Road Transport Corporation) has recently lunched the | | | | come up on the departure time. The mobile number |
| SMS alert service for confirming the booking. | | | | of the passenger is printed on the trip sheet for this. |
| When a person do ksrtc online booking or phone | | | | Asked to Mr. Gupta if sms would be an alternative to |
| booking or by counters, the passenger has to write | | | | the printed ticket he said negatibely that that would |
| his / her cell number so that sms could be sent | | | | not be a valid travel document. |
| automatically when the tickets are booked. | | | | Ksrtc was however planning to provide kiosks at the |
| The pnr number, seat number, from and to, | | | | bus stations where after showing the sms a |
| departure time and date of the journey is sent to | | | | passenger could get the printed ticket. Also change in |
| the passenger in that sms, a passenger has the | | | | bus timings or cancellation or alternative arranfement |
| access to book bus tickets and get the confirmation | | | | would also be provided on sms. He added that Right |
| by sitting anywhere in the country by contacting the | | | | now we are busy handling the peak season traffic |
| travel agent. In case the travel agency has made any | | | | and additions to the SMS service will be considered |
| mistake in booking of bus ticket, the passenger can | | | | later. |
| immediately call the travel agent to cancel his / her | | | | Ksrtc is doing good in serving online bus booking by |
| booking. This has to be done within 10 minutes of | | | | AWATAR system and has earned great amount of |
| the booking. KSRTC is the first travel agency in India | | | | revenue through it. |
| to provide this service and is the first kind of service | | | | |