New Media and Online Marketing - Strategies, Advantages and Disadvantages

The advent of the New Media and Internet havehave to be compared more thoroughly and
increased possibilities of online marketing and internetextensively to understand whether in the future
retailing with new features of interactive shopping,online marketing would replace traditional marketing
pod casting and e-marketing. Consumers arecompletely.
connected to online shopping sites with WiFi, InternetApart from ease and convenience of internet
or 3G mobile phones. E commerce has taken a newmarketing, one major advantage of internet
dimension in retailing with increasing number of peoplemarketing is customization or personalization of
shopping online and even making flight bookings onlineproducts and services to suit the needs and tastes
(Papers4you.com, 2006). One such example is theof individual customers (Ho, 2006). Tailored products
traffic on the British Airways website. A comparativeor services may not have been a very wide option in
analysis of popular travel related websites and onlinetraditional shopping which shows that interactive
ticketing facilities give us details on transaction costs,shopping has moved a step closer to the needs of
and individual and company perceptions on ethe consumer and has improved the shopping
commerce facilities for ticketing and travel.experience in general. Online branding has made local
Internet marketing however meets with majorconsumer goods popular in global markets (Ibeh et al,
challenges of keeping pace with consumer demands2005). The concept of relationship marketing is an
and developing relationship marketing to maintainimportant strategy for the new media and is an
consumer loyalty (Enzmann and Schneider, 2005). Theimportant tool within the contemporary marketing
advantages and disadvantages of internet retailingenvironment in all spheres of business, from financial
could be studied in contrast to traditional marketingservices to electronics products. Online marketing has
considering issues related to online branding,been used by banks and supermarkets and charities
consumer loyalty, spam, and advertising strategies.like Oxfam suggesting the rapid change in marketing
The challenges of online marketing could be studiedmethods used by a wide variety of organizations and
with the same models used for general marketingshow the wide acceptability of online retailing and
management such as 4Ps or 7Ps models and trendsmarketing in changing business environments.
in internet marketing and transactions can also beBibliography
studied (Papers4you.com, 2006). Online pricingChing H.L.; Ellis P. (2004) Marketing in Cyberspace:
remains one of the major challenges and so is theWhat Factors Drive E-Commerce Adoption? Journal
prospect of virtual interactions with customers asof Marketing Management, Volume 20, Numbers 3-4,
opposed to face to face interactions in a traditionalpp. 409-429(21)
market. Issues of security and privacy are importantEnzmann, Matthias; Schneider, Markus (2005)
in e marketing and shopping through secured sites isImproving Customer Retention in E-Commerce
one of the major concerns of consumers (Enzmannthrough a Secure and Privacy-Enhanced Loyalty
and Schneider, 2005). Direct email marketing of goodsSystem Information Systems Frontiers, Volume 7,
and services has led to debates on spam and theNumbers 4-5, pp. 359-370(12)
need for strict legislation on email marketing.Ho, Shuk Ying (2006) The Attraction of Internet
Online marketing seems to have completelyPersonalization to Web Users Electronic Markets,
revolutionized marketing techniques although it hasVolume 16, Number 1, Number 1 pp. 41-50(10)
limitations on usage, privacy issues and security. TheIbeh, Kevin I.N.; Luo, Ying; Dinnie, Keith (2005)
different traditional and non traditional advertisingE-branding strategies of internet companies: Some
media such as newspapers, television, magazines,preliminary insights from the UK The Journal of Brand
newsletters, direct mail, telephone, and internet mayManagement, Volume 12, Number 5, pp.