Social Networking in a Crisis

Social networking is something which polarises opinion.community and helped to co-ordinate people from
Individuals with a passion for online interaction revel inacross the globe in trying to achieve the singular aim
it, online marketers thrive on it and the majority ofof providing aid. This pulling together using social
employers despair of the impact it can have onnetworking is in the process of happening again in the
employee productivity. It cannot however beface of the disruption caused to international travel
doubted that websites such as Facebook andcaused by the volcanic ash cloud. Facebook pages
Twitter are developing absolutely gigantic presencesuch as 'The Volcanic Ash Cloud!' have developed into
online and in the face of their growing popularity andplaces where local information is shared and true
the comfort users are developing with medium: thecommunity spirit is rife in trying to help those
manner in which they are used is constantlystranded by the air travel restrictions.
transforming and diversifying.Twitter has also played a major part in rapid
Although the most common form of interaction oninformation sharing, with many airlines, travel
Facebook is communication with friends: as hasoperators and even airports using the website to
always been the case, additional uses have becomeshare news and advice on an as it happens basis. As
apparent. The 'events' function is a very popularmany other websites succumb to downtime as a
means of inviting people to an event whilstresult of overcapacity, social networks have proven
businesses and organisations now use 'pages' andto be reliable forms of communication for those
'groups' to interact with customers and interesteddesperately searching for news.
parties. In the light of recent crises however someSocial networking by its very nature is sculpted by
users have found another, more philanthropic use forthe interaction of its users, it is essentially a conduit
the website.for the dissemination of a message and changing
The disaster in Haiti shook the world. In response totrends relatively accurately demonstrate the way in
this tragedy, thousands if not millions looked to offerwhich people view the medium. It could be
their support to victims and generally help out inlegitimately asserted that websites such as Facebook
whatever way they could. Facebook and other socialand Twitter do not only lend themselves to
networking websites availed themselves as the idealprocrastination, but also legitimate sharing and
medium for the extremely rapid creation of an onlinediscussion.